How the register is scored
Our method: how we score bookmakers out of 100
Short answer. Each file carries a score out of 100, built from six weighted areas: payouts (35), complaint record (20), deposits for Somalia (15), fair terms (15), markets (10) and support (5). Money and record together account for more than half the scale, because a register that ranks on features rather than on whether people get paid is of no use to anyone.
The 100-point scale
What makes up a score out of 100
Two of the six areas deal with money leaving the site, and they dominate the scale deliberately. The rest describe what the account is like to live with once that question is settled.
| Scoring area | Weight | What we look at |
|---|---|---|
| Payouts | 35 | Measured withdrawal time against the published rule, and whether the rail used changes the answer |
| Complaint record | 20 | Non-payment and withheld-balance reports traced to the operator's own domain, not to a similarly named one |
| Deposits (Somalia) | 15 | Routes that genuinely fund an account from Somalia, credit speed and conversion cost |
| Fair terms | 15 | Wagering, time limits, withdrawal caps, and whether the rules are written to be understood |
| Markets | 10 | Sportsbook and casino depth, live betting and league coverage |
| Support | 5 | Channels, languages, and whether contact ends with the problem solved |
| Total | 100 | The published register score |
Strength in one column does not cover weakness in another. A book with deep markets and an unpaid-balance history still lands near the bottom, because the two columns that decide that outcome are weighted to make it so.
Why payouts carry the most weight
Thirty-five of the hundred points ride on payouts, and another twenty on the complaint record — the two are separated deliberately. The first is what we observed ourselves: how long a withdrawal actually took, and whether the card rail and the crypto rail behaved differently. The second is what other people reported before us. An operator can perform well under our own requests and still carry a history of withheld balances, and a register that folded those two into a single number would hide exactly that.
How deposits for Somalia are scored
Fifteen points cover funding, judged strictly from Somalia rather than in the abstract. What matters is which routes actually complete, how fast the balance appears, and what conversion quietly costs along the way. Cards and cryptocurrency are the two we can confirm across most operators, and crypto usually arrives first while avoiding the conversion spread entirely.
Fair terms, support and markets
Fair terms takes fifteen points and turns on one question: could a reasonable person clear this offer, and does the wording let them work that out before depositing? Wagering multiples, expiry clocks and withdrawal caps all feed in. Markets takes ten, covering sportsbook and casino depth and live coverage. Support takes five — the smallest weight on the scale, because good help is welcome but no substitute for being paid.
How the audit backs each score
Nothing on the scale is estimated. Each operator is put through the full cycle with our own money — account opened, funds in, a real bet placed, identity documents submitted, withdrawal requested — and each step is timed and written down as it happens. The judgement about what those timings mean is ours, but the timings themselves are not opinions. The method applied end to end is visible in the lilbet file.
Why the scores are editorial, not a formula
The weights set the shape; the last step is judgement. Two books can settle withdrawals at the same speed and still deserve different scores — one answered a disputed balance and fixed it, the other let the thread run. That kind of context does not reduce to arithmetic, so we write the reasoning out on each file rather than asking readers to trust a bare number.
18+. This register informs, it does not recommend gambling. A stake should be a sum whose loss changes nothing. Limits and blocking tools are under our responsible gambling page.